Privacy Policy

Last updated: 26 October 2026

Swiss Rolex Datejust (“we”, “us”) respects your privacy. This policy explains what personal information we collect through swissrolexdate.com, how we use it and your choices. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), where they apply to us.

Information we collect

  • Orders: your name, email, phone number, billing and delivery addresses and order details when you buy a watch.
  • Enquiries: the details you give us through our contact form, live chat or email.
  • Accounts: your login details and order history if you create an account.
  • Technical information: basic data such as IP address, browser type and pages visited, collected through server logs and cookies.

We do not collect or store card details. Payments are made by direct bank transfer or PayID through your own bank.

How we use your information

  • to process, deliver and support your order;
  • to answer your questions and enquiries;
  • to prevent fraud and keep the website secure;
  • to meet our legal, tax and accounting obligations.

We do not sell your personal information.

Who we share it with

We share information only as needed to run our business: for example with couriers to deliver your order, our website host, and the live chat provider (Tawk.to) when you use chat. These providers may store data outside Australia. We may also disclose information where required by law.

Cookies

Our website uses cookies that are needed for the shop to work, such as keeping items in your cart and keeping you logged in, and for caching to make pages load faster. The live chat widget may also set its own cookies. You can block or delete cookies in your browser settings, but parts of the shop may stop working.

Keeping your information secure

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and keep it only as long as we need it for the purposes above or as required by law.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by contacting us using the details below. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

Questions? Email [email protected], use our contact page, or write to Swiss Rolex Datejust, 3/44 Martin Place, Sydney NSW 2000, Australia.